中文
Pre-sales solution
Do you accept OEM / ODM customization service?
ATTEN:
1. OEM / ODM customization service is not accepted in domestic market.
2. It can provide OEM / ODM customized service for customers in foreign markets.
What qualifications do you have for your products?
Atten: our products have passed the CE, ROHS, reach and other safety and environmental certification, you can rest assured to buy and use.
How long is the warranty period?
Atten: as of December 31, 2015, the main engine warranty is one year from the date of purchase; for the atten products manufactured by our company from January 1, 2016, the main engine of the products is guaranteed for two years free from the date of purchase; Product accessories and consumables (heating core, soldering iron head, handle) are not within the scope of warranty and free warranty; please refer to the after-sales service terms for details.
Where is Aetna's after-sales service point?
ATTEN: now customer service customer service is unified for the factory maintenance (only within the mainland China). If necessary, please call the after sales service department.
6. How to buy antaixin products?
Atten: if you want to buy Aetna products, you can directly contact the local authorized dealers of our company. If you need to obtain the contact information of dealers, please contact our sales department. Before purchasing, please carefully check the authorized information of dealers to prevent unnecessary loss to you.
7. What are the discontinued models of Aetna?
Atten: at present, the at936 series, at850b, at850b, at850 and at969 series have been discontinued.
A large number of fake and inferior products of the above-mentioned series have appeared in the market, which seriously affects our good market operation environment and the interests of users. Our company has informed all dealers to stop selling stopped products on the network platform since October 1, 2017. Please purchase the products of the following models carefully.
How to be an agent of aten brand?
Atten: for details, please call our official website sales number.
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