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Privacy Policy

ATTEN Technology Co., Ltd. ("ATTEN", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our products and services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

  • Name

  • Company Name

  • Job Title

  • Email Address

  • Phone Number

  • Country or Region

  • Product Interests

  • Inquiry Details

  • Any other information you submit through contact forms, demo requests, technical support requests, or other communications

We may also automatically collect certain technical information, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Referring Website

  • Website Usage Data


2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and requests

  • Provide product information, quotations, and technical support

  • Process demo requests and business communications

  • Improve our website, products, and services

  • Manage customer and distributor relationships

  • Send marketing communications when you have provided consent

  • Comply with applicable legal obligations


3. Information Sharing

ATTEN does not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Authorized distributors and business partners

  • Service providers assisting us in website operation and business activities

  • Logistics and shipping providers

  • Government authorities when required by applicable law

Such sharing is limited to what is necessary for legitimate business purposes.


4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.


5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Enhance user experience

  • Remember user preferences

You may disable cookies through your browser settings; however, certain website functions may not operate properly as a result.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.


7. International Data Transfers

As a global business, ATTEN may process and store information in countries outside your country of residence.

We take reasonable measures to ensure that personal information remains protected in accordance with applicable data protection laws.


8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Object to certain processing activities

  • Request information regarding how your data is used

To exercise these rights, please contact us using the contact information below.


9. Third-Party Websites

Our website may contain links to third-party websites. ATTEN is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.


10. Changes to This Privacy Policy

ATTEN reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised effective date.


11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

SHENZHEN ATTEN TECHNOLOGY CO., LTD

Website: www.atten.com

Email: sales@atten.com

Address: Shenzhen, Guangdong, China